ILT

The Project:

I was contracted to design an executive conversations training at the executive level.  The client felt that difficult conversations were being avoided and this behavior was impacting their KPIs. The client wanted strategies for their executives, both in preparation for and during difficult conversations that could be utilized immediately. The client also felt that understanding the “why” was critical to changing current behavior.

After several discovery conversations to identify the audience, previous knowledge, and desired outcomes, I designed the session with a focus on activation of prior knowledge, workplace problems and scenarios, application of information, and self-reflection for transformation.

The two hour session was designed to be interactive and collaborative with time for skills practice. Whiteboarding/flip charts, self-assessment reflection, and scenarios were key activities. Reference charts were also provided for on-the-job use. The session was designed with adult learning principles. For example, the first activity was designed to honor their personal experiences and make connections to their current practice. The learners reflected upon their strengths and identified growth opportunities.